Terms of service
Terms of Service
By accessing or using our website (https://gharora.com), you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our website.
🛍️ Product Availability & Pricing
We strive to keep product availability and pricing accurate and up to date. However, availability is subject to change without notice. All prices are listed in Indian Rupees (₹).
We reserve the right to cancel and refund orders in the event of stockouts, pricing errors, or inaccuracies in product information, even after an order has been confirmed. In such cases, any amount paid will be refunded to your original payment method.
🔒 Payments
All transactions are processed securely via trusted third-party payment gateways. We do not store your card or payment information on our servers.
By placing an order, you confirm that the payment details you provide are valid and that you are authorised to use the chosen payment method.
📦 Shipping & Delivery
We will do our best to deliver your product on time. However, delivery timelines are estimates and may vary based on your location, courier performance, and other factors beyond our control.
We are not liable for delays caused by courier partners, incorrect shipping details provided by the customer, or unforeseen circumstances such as natural events or regional disruptions.
🔄 Returns & Refunds
Returns and refunds are handled in accordance with our published Return & Refund Policy. We encourage you to review that policy before making a purchase.
🧾 Taxes
All prices are inclusive of GST unless specified otherwise. Any additional applicable taxes or charges, if any, will be clearly indicated at checkout.
🛒 Orders & Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is considered confirmed only once payment is successfully received and an order confirmation is issued.
👤 Account & User Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and current information at all times.
©️ Intellectual Property
All content on this website — including logos, product images, text, graphics, and design — is the property of Gharora and is protected under applicable intellectual property laws. You may not copy, reproduce, or use any of our content without prior written permission.
⚠️ Acceptable Use
You agree not to use our website for any unlawful purpose, to engage in fraudulent activity, or to interfere with the website's functionality or security. We reserve the right to suspend or restrict access to any user who violates these terms.
🛡️ Limitation of Liability
To the maximum extent permitted by law, Gharora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
📝 Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised terms.
⚖️ Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana.